Proudly Serving the
Merrimack Valley Area
Since
1997

Programs and Policies:

At Victory Fuel, we work with you to ensure efficient, affordable home heating oil 
delivery service.

Price Protection Contract: We offer a pre-pay price guarantee contract regardless 
of the retail price of oil from October 1st through May 31st. By agreeing to purchase 
at least 500 gallons of fuel oil over the course of the agreement, we will guarantee 
a locked-in price for the season. This protects you from the constant marketplace 
price fluctuations -- and helps you budget your annual heating expenses in a 
convenient, predictable manner. 

Download the pre-buy contract here (available in .pdf format, you must have Adobe 
Reader installed) -- it's fast, safe, convenient, and confidential -- and bring it in to 
our office! Or stop by in person anytime and we'll be happy help you sign up. 

(Please note that the Pre-Buy Contracts for the 2011-2012 winter season 
are now SOLD OUT.) 

Automatic Delivery: After credit approval, regular customers who've received at 
least two deliveries may join our Automatic Delivery program -- no more worries 
about running out! Please advise us of any changes in your household (new babies, 
elderly people living in your home, additions such as pellet or wood, or alternative 
heating so that we may adjust your schedule to best suit your needs.) Payment is due 
in our office within ten days of the delivery date.

Call Customers: Just phone our office when you need oil. Payment is expected at the 
time of delivery unless you're a credit-approved customer.


Please note, we require a day's notice for deliveries due to route setups in place when 
the drivers begin their early morning deliveries (normally by 7 AM). We do have an 
answering machine for after-hours and you can order oil or get emergency service by 
following the prompts. A $20.00 surcharge will be added for a same-day delivery if the 
order is placed after 9 AM.

Visa and Mastercard are accepted.

If you have a Fuel Emergency: We can and do make emergency deliveries after 
hours with an additional fee of $75.00 (plus $10.00 if you need the burner started). 
Before calling for service check to make sure the emergency switch is on and press 
the reset button on the burner once. (Our drivers can start the burner for you, for a 
$10.00 fee which goes directly to them, if you'd prefer.) Payment for both the oil and 
emergency service is expected at the time of delivery.

Victory Fuel, in partnership with two local oil burner service companies, also offers 
24 hour burner service. Both companies offer excellent service and installation and 
are licensed and fully insured. Either dial them directly or call our office. Our staff will 
assist you in whatever way we can. 

Tempro - Bill Babcock
PO Box 102
Fremont NH
Phone 603-216-7567

Riverside Plumbing & Heating - Cory St. Pierre
Haverhill MA
Phone (978)994-0811
Email: riversideplumbing @ live.com



In these difficult times, Victory Fuel knows rising fuel costs can mean an extra burden
when you're trying to make ends meet. Here are several options for help that can ease
the stress during the heating season: 

RCA Fuel Assistance Program
Rockingham Community Action
7 Junkins Avenue
Portsmouth NH 03801

Portsmouth contact number 436-3896
Salem contact number 898-8435
The rest of Rockingham County contact number 1-800-310-8333

If you find yourself in a situation of financial hardship regarding your home 
heating oil, New Hampshire residents may call upon the Rockingham County Fuel 
Assistance Program for help and guidance. There are times when everyone needs 
a helping hand, and "Turning Hardship into Hope" is what they're all about. 

211NH

www.211nh.org is a convenient online connection to an array of health and human
services organizations, sponsored by the United Ways of New Hampshire in 
cooperation with the State of New Hampshire, Citizens Bank Foundation, The New
Hampshire Charitable Foundation, Exeter Hospital and the Public Service of New
Hampshire. The organization's resources are available anytime via their website, or by
telephone by simply dialing 211 from any New Hampshire exchange. Out of state 
callers may dial 1-866-444-4211. 

NHN: The Neighbor Helping Neighbor Fund

Funded by private donations, this organization provides assistance with untility and
fuel bills to New Hampshire residents in cooperation with local Community Action 
Agencies statewide. Visit www.nhnfund.org for further information. 

Citizens Energy Oil Heat Program

Citizens Energy, in partnership with Citgo Petroleum Corporation, provides heating oil vouchers
good for 100 gallons of fuel to qualified applicants during each heating season. Applications
are taken at the start of each season. Visit www.citizensenergy.com for further information.

Victory Fuel wants to ensure that you're warm and comfortable when the temperatures
fall!