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Programs and Policies:
At Victory Fuel, we work with you to ensure efficient, affordable home heating oil
delivery service.
Price Protection Contract: We offer a pre-pay price guarantee contract regardless
of the retail price of oil from October 1st through May 31st. By agreeing to purchase
at least 500 gallons of fuel oil over the course of the agreement, we will guarantee
a locked-in price for the season. This protects you from the constant marketplace
price fluctuations -- and helps you budget your annual heating expenses in a
convenient, predictable manner.
Download the pre-buy contract here (available in .pdf format, you must have Adobe
Reader installed) -- it's fast, safe, convenient, and confidential -- and bring it in to
our office! Or stop by in person anytime and we'll be happy help you sign up.
Automatic Delivery: After credit approval, regular customers who've received at
least two deliveries may join our Automatic Delivery program -- no more worries
about running out! Please advise us of any changes in your household (new babies,
elderly people living in your home, additions such as pellet or wood, or alternative
heating so that we may adjust your schedule to best suit your needs.) Payment is due
in our office within ten days of the delivery date.
Call Customers: Just phone our office when you need oil. Payment is expected at the
time of delivery unless you're a credit-approved customer.
Please note, we require a day's notice for deliveries due to route setups in place when
the drivers begin their early morning deliveries (normally by 7 AM). We do have an
answering machine for after-hours and you can order oil or get emergency service by
following the prompts. A $20.00 surcharge will be added for a same-day delivery if the
order is placed after 9 AM.
Visa and Mastercard are accepted.
If you have a Fuel Emergency: We can and do make emergency deliveries after
hours with an additional fee of $75.00 (plus $10.00 if you need the burner started).
Before calling for service check to make sure the emergency switch is on and press
the reset button on the burner once. (Our drivers can start the burner for you, for a
$10.00 fee which goes directly to them, if you'd prefer.) Payment for both the oil and
emergency service is expected at the time of delivery.
Victory Fuel, in partnership with two local oil burner service companies, also offers
24 hour burner service. Both companies offer excellent service and installation and
are licensed and fully insured. Either dial them directly or call our office. Our staff will
assist you in whatever way we can.
Tempro - Bill Babcock PO Box 102 Fremont NH Phone 603-216-7567
Powerhouse Plumbing and Heating Corp - Michael Burke
Plaistow NH
Phone (603)378-0020
Also, if you find yourself in a situation of financial hardship regarding your home
heating oil, New Hampshire residents may call upon the Rockingham Count Fuel
Assistance Program for help and guidance. There are times when everyone needs
a helping hand, and "Turning Hardship into Hope" is what they're all about.
RCA Fuel Assistance Program Rockingham Community Action 7 Junkins Avenue Portsmouth NH 03801
Portsmouth contact number 436-3896 Salem contact number 898-8435 The rest of Rockingham County contact number 1-800-310-8333
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